Administrative Services Professional
- Job Type: Full-Time
- Location: Cedar Rapids, IA
- Date Posted: 7/22/2026
- Apply By: 09/01/2026
Job Description:
We are seeking an Administrative Services Professional to join our team in Cedar Rapids. This position plays a critical role in creating a welcoming and professional experience for our clients and supporting the success of our office team. As one of the first people clients interact with, you will help set the tone for every client relationship while working closely with partners, managers, and staff to ensure the office operates efficiently.
Why Join Hogan-Hansen?
Hogan-Hansen is a multifaceted CPA firm serving communities across Iowa with five office locations. As certified public accountants and financial consultants, we believe in building lasting relationships with our clients through trust, expertise, and exceptional service. After more than 100 years in business, we continue to grow while proudly living out our motto of being "Accountants with Personality."
At Hogan-Hansen, you'll be part of a collaborative team that values professionalism, relationships, and community involvement. We believe great client service starts with great people. Your role will be instrumental in helping clients feel welcomed, supported, and confident that they are working with a team they can trust.
About the Position
The Administrative Services Professional serves as the primary point of contact for clients, visitors, and callers while providing administrative support to our accounting professionals. This role requires outstanding customer service, strong organizational skills, and a collaborative mindset. The ideal candidate enjoys working with people, takes pride in helping others succeed, and thrives in a team-oriented environment.
Job Duties
- Answer phones and warmly assist clients and visitors, serving as the first point of contact for the office.
- Schedule appointments and coordinate calendars.
- Prepare, open, and distribute mail and UPS packages.
- Receive, scan, and process confidential documents while facilitating workflow within company systems.
- Type, edit, and proofread correspondence, reports, and other business documents.
- Assist with the preparation and formatting of financial statements and related client materials.
- Perform basic accounting and administrative support tasks.
- Maintain electronic and physical filing systems.
- Monitor office supplies and assist with general office operations.
- Collaborate with team members to support clients and achieve office goals.
- Provide additional administrative support and complete other duties as assigned.
Requirements
- High school diploma or equivalent, Associates degree preferred
- 1-3 years of experience in administrative work
- Exceptional customer service and interpersonal skills.
- Strong verbal and written communication abilities.
- Ability to create a positive and professional experience for clients and visitors.
- Strong organizational skills and attention to detail.
- Ability to work collaboratively as part of a team and contribute to a positive office culture.
- Strong problem-solving skills and willingness to assist others.
- Effective time management and ability to meet deadlines.
- Proficiency with Microsoft Office Suite and related business software.
What We Offer
- Friday afternoons off outside of tax season (May - December)
- 401(k) with 3% employer contribution
- PTO
- Medical, dental, and vision insurance
- Health Savings Account (HSA)
- Healthcare and dependent care flexible spending accounts
- Paid maternity leave
- Short-term and long-term disability coverage
- Employee referral and business development bonus opportunities
- A collaborative, people-focused culture that values relationships, growth, and community involvement
Schedule
January 1 - April 30: 8:00AM - 5:00PM Monday - Friday
May 1 - December 31: 8:00AM-5:00PM Monday - Thursday 8:00AM-1:00PM Friday
Hogan-Hansen is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against.
Hogan-Hansen participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization.
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